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Privacy Policy

Privacy Policy / Data protection information pursuant to Article 13 GDPR

(Version of 25.6.2018)

The following data protection information provides you with information about the personal data (Article 4 (1) GDPR) processed at

https://journals.quintessenz.de
and at the urls of the respective journals
like endo.quintessenz.de, ipj.quintessenz.de, ohpd.quintessenz.de, etc.

by Quintessenz Verlags-GmbH as the data controller (Article 4 (7) GDPR) as well as the purposes and legal grounds for which this processing (Article 4 (2) GDPR) is carried out. In the following, reference is made simply to the "Website." With this information, Quintessenz Verlags-GmbH is simultaneously complying with its duties to provide information under data protection law incumbent upon the controller pursuant to Article 12, 13 GDPR in the event of the collection of data from the data subject (in this case, the visitor to the Website).

General

Quintessenz Verlags-GmbH, Berlin, offers books, CDs, magazines, apps, digital content as well as events and courses through its websites, and accepts advertising orders.

The statutory provisions oblige the operator of a Website as the controller to provide information to users. In addition, the relevant national laws, as well as the European General Data Protection Regulation provide for far-reaching duties to provide information to the data subjects. Quintessenz Verlags-GmbH takes both the protection of your personal data as well as the duty to provide information towards you very seriously, and strictly adheres to the rules of data protection law. This declaration therefore gives you an overview of how Quintessenz Verlags-GmbH ensures this protection and what type of data is collected for which purpose. If you have concerns about data protection, you can contact the Data Protection Officer of Quintessenz Verlags-GmbH directly via the following email address:

datenschutz@quintessenz.de

The Data Protection Officer is your contact point for questions related to the processing of your personal data by Quintessenz Verlags-GmbH. The Data Protection Officer works independently and free of instructions and will support you in exercising your rights in connection with the processing of your personal data by Quintessenz Verlags-GmbH.

Quintessenz-Verlags-GmbH offers various online services. In this connection, an underlying overall system (to provide you with a better overview) was structured in such a way that the different offers can be reached via various URL addresses. Nonetheless, all of the services are based on a uniform platform. Therefore, not only can you access your services directly via a self-explanatory URL, you also have the option to address almost all Quintessenz Verlags-GmbH services via a uniform account, if you wish to take advantage of an account. You can create the account under most URL addresses. To the extent the type of service does not explicitly require a registration, you can generally use Quintessenz Verlags-GmbH’s services and offerings without the creation of a user account, where you also have the options of communication by email, telephone or fax.

Linked URL addresses

Through links to other websites (URL addresses) that are available on the Website, you will leave the Website of Quintessenz Verlags-GmbH.

According to Section 13 (5) of the German Telemedia Act (TMG), this forwarding to another service provider must be disclosed. This obligation is complied with by the fact that each link is specified as a URL and is therefore also clearly recognizable as a link. Linked pages are each opened in a separate browser window.

When forwarding or linking to other websites, the technical realization of the website offering is outside the area of responsibility of Quintessenz Verlags-GmbH. It is expressly pointed out that such third-party providers may use so-called trackers, beacons or cookies that are used to investigate the surfing behavior of site visitors. In this regard, reference is made to the respective privacy policy of the corresponding third-party provider. Explicit reference is additionally made to the so-called Facebook judgment of the Schleswig-Holstein Administrative Court under case number 8 A 37/12, 8 A 14/12, 8 A 218/11. Quintessenz Verlags-GmbH has no influence on how the linked pages are set up and what data is recorded there. Furthermore, Quintessenz Verlags-GmbH also has no access to data that is collected by third parties via cookies, trackers, beacons or other methods.

This applies in particular to links to social media platforms such as Facebook, Twitter, etc., through which our page content can be shared.

Recommendation: Quintessenz Verlags-GmbH recommends that you use a browser plug-in such as "Ghostery" (https://www.ghostery.com/en/download), with which it is possible, similar to the opt-out from the use of Google Analytics (http://tools.google.com/dlpage/gaoptout), for you to selectively or completely suppress the activities of beacons, trackers, cookies and similar technical methods of data collection in your browser across websites.

Information pursuant to Article 13 GDPR

Identity of the controller

Quintessenz Verlags-GmbH is the controller for data collection on the Website within the meaning of Article 4 (7) GDPR:

Quintessenz Verlags-GmbH
Ifenpfad 2-4
D-12107 Berlin
Phone +49 (0) 30 / 7 61 80-5
Fax. +49 (0) 30 / 7 61 80-692
e-mail: info@quintessenz.de
Web: https://www.quintessenz.de

Authorized representatives for Quintessenz Verlags-GmbH are the
managing partners
Dr. h. c. Horst-Wolfgang Haase and Mr. Christian Haase,
the director
Dr. rer. biol. hum. Dipl. Wirt. Ing. Alexander Ammann
and the publishing director
Mr. Johannes Wolters

Quintessenz Verlags-GmbH is a limited liability company.
It is registered with the Berlin Register Court 93 under HRB 15.582.

Data Protection Officer

medi-ip data protect UG (limited liability) is the designated Data Protection Officer of Quintessenz Verlags-GmbH. You can reach the Data Protection Officer at the following address:

medi-ip data protect UG (limited liability)
Bergstraße 173
D-53129 Bonn
E-Mail: datenschutz@quintessenz.de

Categories of personal data being processed:

  • Contact and address data, such as company name, first and last name, telephone, email, address/delivery address
  • Communications data, email address, telephone number, content of transmitted messages
  • Visitor data, IP addresses (for communication purposes only), visitor device data (to optimize website presentation), date and time of a request, time zone difference to Greenwich Mean Time (GMT), content of request (specific page), access status/HTTP status code, the respective amount of data transferred, the website that receives the request, browser, the operating system and its interface, language and version of the browser software, path of the requested resource, information about the success or forwarding or error status of the access.
  • Payment information, such as bank details (IBAN, BIC, financial institution)
  • Billing data regarding completed orders and registrations for seminars
  • Login and user data
  • Transient and persistent cookies, such as session cookies

Processing purposes

The collection of personal data and their processing by Quintessenz Verlags-GmbH pursues the following purposes:

  • Communication and contact with Quintessenz Verlags-GmbH
  • Sale of magazines, specialized literature, digital media and articles
  • Booking of seminars and training sessions
  • Provision of content-based online services to customers
  • Direct marketing to prospective buyers of our offering
  • Transmission and delivery of email newsletters
  • Optimization of the websites and their presentation
  • Submission of targeted offers depending on interests or previously purchased/viewed products and information
  • Information transfer
  • Enforcement of contractual fulfillment claims
  • Creation of access statistics
  • Cost-benefit analysis of online advertising
  • Security of communication
  • Fulfillment of statutory information, notification, disclosure and retention obligations

Information on the source of the data:

Personal data about the data subject are collected from the data subject him or herself (user of the Website). It is up to the data subject which data he or she communicates. In order to contact Quintessenz Verlags-GmbH, several alternatives are available that do not require data transmission over the Internet (e.g. telephone, fax, letter). However, in order to effect orders, bookings and business transactions, personal data are mandatory. These are provided by the data subject himself or herself, i.e. collected from him or her.

Legal grounds of the processing

The legal grounds of the processing are:

  • The provision of consent pursuant to Article 6 (1) (a) GDPR
    Insofar as this has been provided, the data subject has the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Article 6 (1) (b) GDPR and/or Article 6 (1) (c) GDPR
  • Article 6 (1) (f) GDPR, to the extent this pertains to the pursuit of marketing purposes of the controller, in particular in the context of direct marketing via the marketing methods of mail, telephone, fax and email. The same applies to the extent undertaking communication, undertaking presentation and/or product presentation purposes are concerned or this pertains to identification and the enforcement of contractual fulfillment and compensation claims

Criteria for the storage duration

Personal data will be processed until the completion of the collection or, in case of further processing, of the further processing purpose. After complete fulfillment or elimination of the underlying purposes of processing, the data will be erased.

Beyond the data communicated from the contact form or email, no further personal data are stored and processed by Quintessenz Verlags-GmbH.

Recipients of personal data:

  • Employees of Quintessenz Verlags-GmbH
  • Employees of the Quintessenz group of undertakings
  • Logistics service providers
  • Service providers for the dispatch of goods such as magazines
  • Service providers for payment processing
  • Third-party providers of products and services sold through the Website
  • Analysis services (e.g. Google Analytics)
  • Provider hosting the Website

Your rights as the data subject

You are entitled to the following rights vis-a-vis our undertaking pursuant to Articles 15 to 22 GDPR:

  • Right to information, rectification, erasure, limitation of processing and data portability.
  • Right to object to processing for the purposes of the legitimate interests pursued by the controller or a third party (Article 6 (f) GDPR).

Right of access

According to Article 15 GDPR, you have the right to obtain access to information at any time concerning the data stored about you, their source and the recipients. You can also obtain access to information at any time about the purpose of the data collection. Requests for access to information about the stored data should be directed to the following address:

To the Data Protection Officer of
Quintessenz Verlags-GmbH
Ifenpfad 2-4
D-12107 Berlin
E-Mail: datenschutz@quintessenz.de

Right to object

You may object to the use and transfer of your data at any time. In particular, you may object to the use of the Google Analytics service by using the link provided here to download and install the browser plug-in. While without this plug-in, your IP address is transferred in anonymized form for evaluation by Google Analytics, after use of the plug-in that is made available to you to protect your right to object, no further transfer to Google Analytics takes place.

The download link to the above plug-in: http://tools.google.com/dlpage/gaoptout?hl=de

However, you may also object to any other processing of your data, as long as the objection does not conflict with a legal processing obligation. In particular, the individual consents granted in the context of using the registration form may be withdrawn individually or in their entirety.

Right to rectification

According to Article 16 GDPR, you may obtain the rectification of your data at any time.

Right to erasure (right to be forgotten)

According to Article 17 GDPR, you may obtain the erasure of your data. However, legal processing and storage obligations (retention obligations) for your data remain unaffected, so that in the case of a legal retention obligation, only the blocking of data is possible, but not the erasure. Otherwise, your data will be erased as requested. Personal data will be erased without a corresponding request to the extent all purposes for further storage or processing have lapsed.

Right to restriction of processing

According to Article 18 GDPR, you may obtain the restriction of processing of your personal data from the controller.

Right to data portability

According to Article 20 GDPR, you have the right to receive the personal data concerning you from the controller in a structured and machine-readable format.

Right to lodge a complaint with the supervisory authority

If you have any questions or complaints about data protection, you can contact the Data Protection Officer of Quintessenz Verlags-GmbH (datenschutz@quintessenz.de), which represents your interests, at any time. In addition, pursuant to Article 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is unlawful. The address of the competent supervisory authority for Quintessenz Verlags-GmbH is:

Berlin Commissioner for Data Protection and Freedom of Informationsfreiheit
Maja Smoltczyk
Friedrichstr. 219
10969 Berlin

Further privacy notices pursuant to Section 13 TMG

Use of cookies

A cookie is a small file that is stored on a visitor’s computer as soon as he or she accesses a website. When he or she accesses this website again, the cookie indicates that this is a repeat visit. We transmit cookies to the hard disk of your computer via your web browser, and can read them during your current visit to our websites and during subsequent visits within one year. Our cookies are protected against being read by third parties using the security standards of your browser.

Essentially, cookies serve the purpose of making your use of our offering as comfortable as possible. If you still want to disable the cookies, you can read about which settings you need to select to prevent the storage of new cookies using the help function in the menu bar of your web browser. You will also receive information there about further cookie settings, for example information and warning features relating to the deletion of existing cookies.

In order to ensure unrestricted and trouble-free use of our websites, we recommend that you leave the cookie functions fully activated. To the extent you have the option on the Website to select individual cookie settings, you should note that these settings are only retained for the next visit if they are stored in a cookie. This nevertheless provides you with complete transparency about which cookies are used for which purposes. Of course, you can also re-enter your desired settings every time you access the Website.

If you do not want cookies for audience measurement to be stored on your device, you may object to the use of these files, inter alia via the following websites. These objections apply within the respective advertising network.

Use of Google Analytics

The Website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on the user's computer and that allow an analysis of the use of the website by them. The information generated by the cookie about the use of this Website by users is generally transmitted to a Google server in the United States and stored there. IP anonymization has been activated on this Website, so that Google will truncate the IP address of users beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this Website, Google will use this information to evaluate the use of the Website by users, to compile reports on Website activity and to provide other services related to Website activity and Internet usage to the Website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly.

Users may also prevent the collection of the data generated by the cookie and related to their use of the Website (including your IP address) by Google as well as the processing of these data by Google by activating the "Do-Not-Track"-Header in their browser software or by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

To the extent you generally wish to block cookies, trackers and beacons of websites, there is the option to install the "Ghostery" browser plug-in. This gives you the opportunity at any time to see which data collectors are integrated into a web page and enables you to suppress the activities of corresponding features. You can find downloads for various browsers on the website https://www.ghostery.com.

This offering points out to users, however, that in this case you may not be able to use all the features of this Website to the full extent.

Further analysis – server data

In addition, information about the retrieved resources is stored on the application server. This storage includes software error logs to the extent corresponding errors occur. However, this storage does not include references to the incoming requests. In other words, these are anonymized data that are collected exclusively for the purposes of error detection and error analysis.

In order to ensure communication on the Internet and in particular access to the Website, it is necessary to collect certain data. This also includes the IP address of the user, without which a representation of the Website for the user would not be possible. This means that log files/server data are recorded when you visit the Website. The IP address is the basis for communication on the Internet. Other than for the goal of reliable communications, data are also stored that serve the purposes of data security, i.e. the protection of the systems, and are generally also used for the analysis of errors that occur. The so-called server data are stored by the provider of the website for reasons of communication and error detection.

Quintessenz Verlags-GmbH operates its websites through the company
1&1 Internet SE
Elgendorfer Str. 57
56410 Montabaur

With regard to the storage and erasure of this server data, reference is made to the current privacy policy of this provider, which you can find at the link https://hosting.1und1.de/terms-gtc/terms-privacy/.

Except for anonymized statistical purposes, there is no further use of the log files / server data. In particular, no user profiles of guest visitors are created.

Provision of the Website

In principle, the Website can also be used anonymously without registering. With Quintessenz Verlags-GmbH, you have the option to register and create your own user account in order to facilitate follow-up orders and the use of the offered services. In this case, Quintessenz collects and stores the following mandatory information:

  • salutation, first and last name
  • User name (freely selectable)
  • Password
  • Email address

The provision of further information is voluntary. This means that you can optionally enter the following information when creating an account:

  • academic title
  • Customer number
  • Organization/university/company
  • Street and house number
  • Postcode and city
  • Country
  • Phone
  • Fax

Insofar as you have stored these data in an account, you can also modify them at any time and thus have full control over both mandatory information and voluntary information. In addition, you can have your account deleted at any time. The access data (login) of your account are generally valid for all online services of Quintessenz Verlags-GmbH. However, you alone decide which service is used and where you log in with your account.

If you create a user account, your email address will be verified by using a so-called double-opt-in procedure before being used by the controller. To this end, the user of the Website receives a confirmation email, which is sent to the email address specified during the registration process. The final storage of the specified email address takes place only after confirmation of a link provided with this email. If confirmation is not received within 30 days of placing an order, the email address is deleted by the controller.

The same procedure regarding the email is used to the extent you register for the receipt of a newsletter by email. This merely requires the specification of an email address. Email address, activation code and activation date are stored. You can unsubscribe from the newsletter at any time.

Registration for the "Quintessenz Newsletter" takes place via the linked URL https://www.quintessenz-news.de, which is similarly operated by the above controller.

Depending on the respective product features and the selected payment method, it may be the case that you need to provide further data, in particular account or other payment data. If the payment method requires an external payment service provider, you may need to provide additional data to this provider or have already provided this when creating your account. In these cases, the privacy policy of the payment service provider applies. If necessary, this provides for the transfer of certain data to Quintessenz in the course of the payment transaction.

Should you not wish to create a user account, you can of course still place orders via the Website. In this case, the following mandatory information is required for processing:

  • Salutation, first name and last name
  • Street and house number
  • Postcode and city
  • Country
  • Email address
  • Product that you have ordered, including the data required for the performance of the contract (in particular product name, term, price, if applicable participant bookings for events in the event calendar, booking data).

The same applies when ordering digital products.

In addition to the mandatory information, there is also the option to provide further voluntary data about your person, such as deviating delivery addresses, your telephone and/or fax number for ease of order handling or to facilitate inquiries. Insofar as you have stored these data in an account, you can also modify them at any time and thus have full control over both mandatory information and voluntary information. In addition, you can have your account deleted at any time.

Your consent to the general terms and conditions and the privacy policy will also be stored, as they represent an essential requirement for the use of the portal and thereby grant consent to the data use or document that information of the data subject has been provided in accordance with the data protection regulations. Specifically, the timestamp (time of consent) and possibly consent identifier are stored for this purpose. Unless consent to the terms of use or privacy policy is granted, the registration process cannot be completed. The data of the consent are stored until the basis for the storage lapses.

If you pay online by credit card, your data will be processed by our payment provider "iPayment" (https://www.ipayment.de), a branch of "1&1 Internet SE" (https://www.1und1.de). Of course "iPayment/1&1" has the mandatory PCI certificate of the highest security level. The privacy policy of 1&1 can be found at https://hosting.1und1.de/terms-gtc/terms-privacy/
Credit card payments of VISA and Mastercard are processed by "Concardis GmbH" (https://www.concardis.com). The privacy policy of Concardis can be found at: https://www.concardis.com/datenschutzerklaerung
Quintessence Publishing has no access to your credit card number. We can only see the last 3 digits and get the information if the payment was successful or not.

What happens to your data?

Insofar as no statutory retention periods preclude this, the messages sent via the Website are deleted immediately after processing/answering or after the lapse of the basis for retention. In principle, the Website of Quintessenz Verlags-GmbH can be used without registration and identification, i.e. anonymously. The user him or herself decides whether to communicate data, which data to communicate, and generally indicates the purpose for which the data is communicated. Your data will only be used for the purpose for which you communicate them or for which they were collected (purpose limitation). You can object at any time to the use of your communicated data. For the settlement of orders, however, it is necessary to receive data for the processing. For this reason, no order is possible without adequate specification of your data.

Email and contact forms

The Website does not use contact forms. If you contact us by email, we will only use the personal data you provide to process your specific request. After the lapse of the purposes for the storage and processing of personal data, they will be erased by Quintessenz Verlags-GmbH without undue delay.

Processing of data outside the European Union

Processing of personal data outside the European Union will only take place to the extent that you order products from third-party providers of corresponding countries or if tools for analyzing data traffic to websites (e.g. Google Analytics or Google Tag Manager) are used, now or in the future. Regarding the use of analysis tools such as Google Analytics and the relevant rights to object, reference is made to the corresponding section of this Privacy Policy.

Changes to data protection provisions

Changes to the law or changes to our internal processes may necessitate an adaptation of this Privacy Policy. We will disclose any material changes to the Privacy Policy on our Website. Printing or saving this Privacy Policy is possible at any time.

Safeguarding your rights

The Data Protection Officer of Quintessenz Verlags-GmbH monitors the safeguarding of your rights. You can reach it at any time with your request via the address:

To the Data Protection Officer of
Quintessenz Verlags-GmbH
Ifenpfad 2-4
D-12107 Berlin
E-Mail: datenschutz@quintessenz.de

The Data Protection Officer of Quintessenz Verlags-GmbH works free of instructions, is dedicated to safeguarding your rights, and works towards compliance with data protection regulations. In the event of a complaint or a question about data protection, you can therefore contact it at any time. Its support is open to all data subjects whose personal data is collected, processed or stored by Quintessenz Verlags-GmbH.